1.1 Reliance Retail Limited, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India (“Reliance”, “we”, “us” or “our”) is managing and operating the Fashion Eye mobile application (“Fashion Eye” or the “App”) through which Reliance facilitates the sharing and discovery of fashion design inspirations among its fashion designers. The term User/User(s) means any Reliance Retail fashion designer which uses or accesses the App.
1.2 Reliance is committed to protecting and respecting your privacy. This privacy policy (“Privacy Policy”) governs your use of Fashion Eye. This Privacy Policy describes our policies and procedures on the collection, use, disclosure, sharing, processing, transfer, storage, retention, and safeguarding of the Information (defined hereinafter) provided to us by you through the use of Fashion Eye.
2.1 By using or accessing Fashion Eye and/or by submission of Information, you agree to be bound by the terms of this Privacy Policy and consent to the collection, use, storage, possession, dealing, processing, handling, sharing, disclosure, transfer, or retention of your Information in accordance with the terms of the Privacy Policy and agree to be governed by the laws of India, including, but not limited to, the laws applicable to data protection and privacy. We shall not use the User’s Information in any manner except as provided under this Privacy Policy and to the extent permitted under the laws applicable to data protection and privacy.
2.2 You may be able to access or browse Fashion Eye from outside the geographical territories of the Republic of India. Your Information will primarily be collected, stored, and processed in India and will be governed by the applicable laws (including data protection and privacy laws) that are different from those that apply in the country in which you are located.
2.3 This document is an electronic record and is governed by the provisions under the Information Technology Act, 2000, and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
2.4 You may be asked to provide your information anytime you visit, access, or use Fashion Eye. We may share information and use it consistent with the provisions of this Privacy Policy. Please take a moment to familiarize yourself with our Privacy Policy. If you do not agree with any provisions of this Privacy Policy, we advise you not to use or access Fashion Eye.
3.1 This Privacy Policy sets out the type of Information collected from the Users, including the nature of the Sensitive Personal Data/Information (defined hereinafter), the purpose, means, and modes of usage of such Information and how and to whom we shall disclose, share or transfer such Information. You may at any time withdraw your consent for the collection and use of your Information including Personal Information (defined hereinafter) or Sensitive Personal Data/Information. However, please note that if you withdraw your consent, we may no longer be able to provide you with the corresponding service for which you have withdrawn your consent. It is hereby clarified that your decision to withdraw your consent will not affect the processing of Information based on your previous consent prior to the withdrawal.
3.2 We may ask you for information such as name, work email id, and phone number.
3.3 Data We Collect As You Use the App:
Image and Metadata: When you upload an image, we store the image data along with associated metadata like date, time, and device model. We do NOT access your camera roll or photo gallery unless you explicitly choose to upload an image from there.
Usage Data: We collect information about how you use the App, such as the features you access, the time and duration of your sessions, and network connectivity information.
Device Information: We may collect information about your device, such as the operating system, model, device identifiers, and technical information.
Log Data: Like many app developers, we collect information that your device sends whenever you use our App ("Log Data"). This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the time and duration of your use of the App, and other statistics.
3.4 The App is not directed towards minors. We do not knowingly collect Personal Information from any User who is under 18 (Eighteen) years. If we are made aware that we have collected the Personal Information of a person below the age of 18 (Eighteen) years, we will take steps to delete the Information within a reasonable time frame. If a parent or legal guardian becomes aware that his or her child has provided his/her Information on Fashion Eye without their consent, he or she shall contact us for the deletion of such Information. In the event, where in contravention to the Privacy Policy, a person below the age of 18 (Eighteen) uses Fashion Eye, we shall not be held liable or responsible for any damage or injury suffered by such person.
4.1 We may collect Information, whenever relevant, to help provide you with information and to complete or process any transaction or display any design inspiration you have requested or to participate in any online event or contest within the App.
4.2 We may collect, use or process your Information for the following purposes:
4.2.1 To develop, deliver, process and improve our App, services, and content in order to personalize and improve your experience.
4.2.2 To inform you about our App and/or updates, promotional initiatives, upcoming events, that may be of your interest.
4.2.3 For our internal business analytical and research purposes such as auditing, data analysis, and research to improve our App, services and user communications.
4.2.4 To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority.
4.2.5 To provide you with recommendations about design inspirations you may be interested in, based on your use of Fashion Eye or browsing behavior.
4.2.6 To detect or monitor any fraudulent or illegal activity on Fashion Eye.
4.2.7 To facilitate software updates, product support, improve the App experience and services therein and to verify compliance with the terms of this Policy.
5.1 We do NOT share your Information with any third-party service providers outside of Reliance Retail. We may share your Information with other Reliance Retail entities for internal business purposes.
5.2 To the extent permitted under the applicable laws, we may also disclose your Information with external organization or individuals if we have reasons to believe that the access, use, preservation or disclosure of the Information is reasonably necessary to:
5.2.1 meet the requisitioned under any applicable laws, regulations, legal processes, judicial decree or other enforceable governmental request/ order/ notice which in our sole discretion, is deemed necessary in order to protect our rights or the rights of other Users of Fashion Eye; or
5.3.2 detect, prevent or otherwise address fraud, security or technical issues.
5.3 We may also disclose or transfer your Information to any third party as a part of reorganization or a sale of the assets, division or transfer of a part or whole of us. We shall ensure that the third party to which we transfer or sell our assets will have appropriate confidentiality and security measures, at least as protective as those described in this Privacy Policy, to handle your Information. You will have the opportunity to opt out of any such transfer if the new entity's planned processing of your Information differs materially from that set forth in this Privacy Policy.
5.4 There is no Financial Information collected through this App.
5.5 While we take best efforts to ensure that your Information is duly protected by undertaking security measures prescribed under applicable laws, you are strongly advised to exercise reasonable discretion while using Fashion Eye given that the Internet is susceptible to security breaches.
We will retain your information and any data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under the applicable law.
The Information collected on Fashion Eye shall be stored and processed in India and shall be governed by the applicable laws of India (including data protection and privacy laws).
8.1 The security of your Information is important to us. We have implemented security policies, rules and technical measures, as required under applicable law including firewalls, transport layer security and other physical and electronic security measures to protect the Information that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. When you submit your information on Fashion Eye, your information is protected through our security systems. Please note that we use international and industry-recognized standards as per applicable laws, rules and regulations.
8.2 Your information is contained within secured networks and is only accessible by a limited number of authorized persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorized persons are also under an obligation to keep such information confidential.
8.3 Although we make best possible efforts to transmit and store all the information provided by you in a secure operating environment that is not open to the public, you understand and acknowledge that there is no such thing as complete security and we do not guarantee that there will be no unintended disclosures of any information and potential security breaches. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your Information or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, technical glitches, breach of security and encryption, etc.
9.1 We do not use persistent or session cookies in this App.
10.1 We do not share your Information with any third parties for marketing purposes.
This Privacy Policy is subject to changes, modifications, and amendments and we reserve the right to make to changes, modifications and amendments based on business, legal or regulatory requirements. The Privacy Policy, as and when changed, modified and amended, shall be updated on Fashion Eye. While we make all reasonable efforts to communicate any significant changes to this Privacy Policy to you on a best-effort basis, we encourage you to review this Privacy Policy whenever you visit Fashion Eye to understand how your Information is used. Your continued use of Fashion Eye after any changes, modifications, and amendments to this Privacy Policy will be deemed as your acceptance to such changes, modifications, and amendments.
The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under applicable law. However, in the event any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy.
In case, you have any questions, grievance or complaints about this Privacy Policy, or Fashion Eye, you may contact our grievance officer on the below-mentioned details:
Name: Anirban Chatterjee
Designation: Grievance Officer
Email Address: grievance.officer@ril.com